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Fast Repair for Heat & Air. When it comes to friendly and dependable service, Blue Star can’t be beat!
Blue Star Heating and Air is the premier HVAC service provider in the Dallas-Fort Worth region for a simple reason: we provide our customers with stress-free service and quality results. While countless air conditioning companies will offer a satisfaction guarantee, we’re the only one to offer our customers a 110% money back guarantee. That’s right—if you’re not satisfied with our work, we pay you.
That’s how confident we are that our work will blow you away. As a family operated business, we haven’t forgotten that the foundation of any good company is service. Blue Star is dedicated to taking care of our customers, giving them the solutions, comfort, and efficient systems they are looking for.
With quality workmanship, dependable response times, and the greatest satisfaction guarantee any company has ever offered, there’s no reason not to call Blue Star for your HVAC repair, maintenance, and installation needs. Call us anytime to schedule service or request a quote!
Has your A/C unit given out on a hot day? Don't sweat it! Lose your heater on the coldest night of the year? Blue Star Heating and Air is here to fix the problem fast.
If you are in need of affordable, high-quality, and trustworthy attic insulation services, look no further than Blue Star Heating and Air.
This can have adverse effects on breathing and health, especially for those in the family with asthma or allergy issues. If your ducts seem to be dirty, we encourage you to get assistance from our Watauga HVAC repair crew from Blue Star Heating and Air.
Homes with heating or central air conditioning systems have a ductwork system that may, from time to time, require repair. A supply duct acts as a medium between the control center and the home to distribute the airflow.
This was one of five companies I called on a Friday night at 7:30 when our ac stopped working. They were the only company who could service us immediately. The other companies couldn't get to us until two or three days later. There was one company who was going to charge us $250 when they walked through the door because it was after hours so that was an easy NO. The great service started with the operator who took my information and got us set up. She was incredibly friendly, helpful, and really put us at ease. That great service continued when the technician Daniel arrived. He was knowledge and friendly and got us repaired quickly. We also feel the pricing was fair and reasonable and didn't get an impression of being taken advantage of. We will be continuing our business with blue star and highly recommend them!
We called on a Friday night at 8pm right after noticing our system wasn’t cooling. After a short and very very helpful phone call the woman said they’d send someone right out. We got a call from the tech less than 10 minutes later and he was here within 30 minutes! Once Daniel arrived he was very kind and very helpful. We felt we were being well taken care of and that he truly wanted to help us. We signed up for maintenance plan because I trusted Daniel! (And if was a great deal!) And I could trust that if we had any issues they’d be here right away just like they were this time. I will recommend blue star to family and friends and look forward to using them for all of our future needs!
Our AC went out on a Thursday afternoon. Friday morning, we contacted Blue Star and a service tech, Justin, came out to assess the problem and informed us of our options (which were grim). When we tried to set up a same-day appointment to have our system replaced, they had already become booked. So this company, with decidedly AMAZING customer service, decided to foot the bill for us to have Freon over the weekend until they could get out on Tuesday to replace it. They arrived a little early on Tuesday morning - a plus when you’re racing against the heat of the day! We’d been told it would be a 6-8 hour job - they were out in less than 5. Those guys have a rough job but they went to it with a will. They left our attic looking more orderly than when they arrived. Everyone was polite and efficient. When we had some trouble getting the bank to approve the payment amount, Kim at the office was very kind and patient in helping me get it worked out. Overall, I’m very happy that we went with this company and I will definitely remember them for all our AC/heating needs. ❤️
The Blue Star techs earned 5 stars weeks ago and earned 10 stars this weekend!! In all my drama. frustration and near hysteria both on the phone and in person, all Blue Star employees, especially Carlos and Eric, were absolute professionals and assured me I was now a part of their family and that they would take care of me. They did! In early June, my old workhorse AC system, R2, bit the dust. I interviewed and received quotes from a couple places and chose Blue Star. The tech who described and recommended the new system, Carlos, explained a lot to me and even talked with my "Mr Fix It" brother-in-law over the phone to answer some questions. Within a few days, the complete new system was installed (in less than 3 hours) and running. The only problem was that it seemed to run almost all the time. Then, a power outage turned it off and when I reset the breaker, it took almost a whole day to cool. A few days later I noticed that, despite the thermostat being set at 73, the temp read 77. I called Blue Star and a tech came out right away. He worked both outside and inside and got the system running again. Unfortunately, this happened several more time over the next few weeks. During this time, the Blue Star tech made at least 3 4-hour service calls, trying everything from replacing a part on the inside unit, to adding insulation above the new inside unit, to carving out and installing an additional outtake vent - at no cost to me. They even lent me a window AC unit, just in case. The AC manufacturer came out and examined the system and decided that the outside unit should be replaced. Within a few days the replacement unit was delivered, but, while installing it, the techs felt they needed to verify that, this time, there would be no more problems. So, they went up into the rather messy and dauntingly HOT attic to check out the situation. Unable to even get to the spot above the inside unit, one tech, Carlos, found a kinked suction pipe!! The poor guy was definitely suffering from heat exhaustion by the time he climbed out of the attic. But, both he and Eric came back the next day and replaced that section of pipe - at no cost to me. So far, so good - the house is cool, the AC is functioning as expected, and Blue Star doesn't quit until the problem is absolutely solved! ****Here I am again, telling you how great Blue Star techs are and repeating my 5 star rating! A couple days ago, May 29, 2018, my new AC unit stopped working! I called, the tech came out - friendly, personable Adam - and asked for details about what happened then explained his process for troubleshooting and that he was confident he'd get the unit up and working. Adam was here about an hour and a half and, sure enough, the air was flowing again! He explained what he found - I am not a tech, so I can't be sure of the details - somehow the "cycle" time reset from the recommended 5 minutes to 1 minute. Well, a couple of days of that demand in upper 90s in Texas, the thing gave up. I say a couple days because I did have a power outage a few days before this happened. Adam explained what to do if I noticed another power outage. He also cleaned both inside and outside coils (I have 3 shedding pets), checked electrical and it was just minutes before the house was back to a cool 70. Thank you, Adam - and thanks, again, Blue Star!
Had my air conditioner yearly service today & I couldn’t be more pleased with the service & education I received from Danny. He was very nice, professional, & patient. He answered all of the questions I had & even educated me on a few things in an effort to help me understand my system. It is very hard to find up front & honest help but that definitely was not the case with Danny. He was great. Thanks Danny for all of your help & guidance. You do a great job!